Privacy Policy for ESmart

At ESmart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, and other services (collectively, the "Services").
By accessing or using our Services, you consent to the collection, use, disclosure, and storage of your personal information as described in this Privacy Policy. Please read this Privacy Policy carefully and contact us if you have any questions or concerns.

Information We Collect

We may collect certain personal information from you when you use our Services, including:
1.1. Personal Information You Provide: We may collect personal information that you voluntarily provide to us when you register an account, place an order, or interact with our Services. This may include your name, email address, phone number, billing and shipping addresses, payment information, and any other information you provide to us.
1.2. Device and Usage Information: We may automatically collect certain information about your device and how you interact with our Services. This may include your IP address, device type, browser type, operating system, referring URLs, and other usage information.
1.3. Location Information: With your consent, we may collect and process information about your precise location through various technologies, such as GPS, Wi-Fi, or other similar methods.

Use of Information

We may use the collected information for various purposes, including but not limited to:
2.1. Providing and Improving our Services: We use your information to provide, personalize, and improve our Services, including processing your orders, communicating with you, and enhancing your user experience.
2.2. Marketing and Promotions: We may use your information to send you promotional materials, special offers, and other marketing communications. You can opt out of receiving these communications at any time.
2.3. Analytics and Research: We may use your information for analytical purposes, such as analyzing trends, measuring the effectiveness of our advertising campaigns, and conducting research to improve our Services.
2.4. Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, or legal processes and to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users or others.

Sharing of Information

We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our Services, such as payment processors, delivery services, and marketing providers. These service providers are obligated to keep your information secure and confidential.
3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
3.3. Business Transfers: If ESmart Grocery Store is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices You have certain choices regarding the personal information we collect and how it is used:
5.1. Account Information: You can review and update your account information by logging into your account or contacting our customer support.